Well Within Spa

Such a magical healing and peaceful place. Service is 5 stars. I received a massage from Felicity who I must say has healing powers! I could tell she truly cares about making sure the client will be relaxed and whatever areas are a concern will be addressed. I fell asleep multiple times during my massage with her and I typically never fall asleep during massages. I had the hot oil scalp treatment. Another highly recommend add on service. You won't regret it. Following this I had a tub/sauna session. The rooms are private, clean, and you are also given tea. I suggest bringing some form of shower slides/sandals to easily move through the spa/take a shower before going into the tub. I also suggest bringing quarters if you'd like to park in the front, most of downtown Santa Cruz has meter parking. You'd have to park/walk pretty far if you forget change. However if you did forget change the receptionist was able to exchange a couple dollars I had which I truly appreciated because inflation has taken over the meters and I did not have enough.

I made a reservation a few days before, no problem. A few hours before my time to arrive for my first hot tub experience at this location i got a call telling me the jets were down in the room assigned initially not accommodating just that it was completely booked. After telling her I couldn't come another day she reports well there is a earlier time in an inside tub with jets at low speed. I was happy to take that spot since we were going on 2.5 hr drive to santa cruz area. When we arrived and got taken to the indoor hot tub late on their account, I was told they would give a 10 min warning lol... that turned out to be a long strong bell that scared us , pleasantly surprised music came on at the end of our 50 min. Haha... For the space, saw trailing ants all along the tub and walls, hot tub peeling in need for some TLC, garden was pretty with koi fish, water was hot felt good, shampoo and Conditioner and body soap was very nice and refreshing, then someone comes knocking loudly at the door before our 50 min was even up considering we got taken in late. When entering & exiting I didn't feel the front desk was kind and helpful. Hence the 4 stars. I would like to come back for the out door tub and sauna, now that I know what to expect for some R &R

I drove a hour, paid the parking, and they offered the room with Jacuzzi is broken, I asked for discount to use up my time, they refuse it and ask me to pay full price if I still want to use it. It's terrible service, they offered terrible SPA, waste my time to come down there with nothing and not even make some compensation. I attach video shows broken Jacuzzi and hot tub even not clean which I didn't use it at all. Terrible service, broken Jacuzzi and dirty hot tub!

We were gifted a gift certificate and decided to book a one hour hot tub and 50 minute couples massage. They offered a $250 package and I felt like it was well worth the price. When we arrived, we were shown two spa room number three, and were very pleasantly surprised to see how spacious and clean it was. The room included a shower with fragrant lemongrass body wash and rosemary shampoo and conditioner were divine, and that we bought to take home after our time there. I wasn’t expecting the wonderful Japanese decor, and hot tea set that welcomed us to this little oasis. A wood sauna was featured as well as the hot tub in a garden area. The jets were nice and strong on my sore muscles and the water was hot enough which was great. (Hey, some places can be kind of Meh) when our delightful hour was up, and we’d enjoyed every amenity, we put on the pretty robes and headed off to our individual massage rooms. I was with Anna Marie, and as a former massage therapist, I can confidently vouch for her credentials and talent as a therapist. I told her exactly which areas needed work and she focused on relieving those specific knots, but managed to budget time to work through my whole body. I really enjoyed my time with her and can’t wait to plan a trip back to Santa Cruz to have another massage with her. My partner also loved his massage and describes it as very flowing and relaxing, which was what he’d wanted. The next time we go back, we’ll try to book with Nicolette who is also a long time therapist there, of whom we’ve heard wonderful things.

Such a magical healing and peaceful place. Service is 5 stars. I received a massage from Felicity who I must say has healing powers! I could tell she truly cares about making sure the client will be relaxed and whatever areas are a concern will be addressed. I fell asleep multiple times during my massage with her and I typically never fall asleep during massages. I had the hot oil scalp treatment. Another highly recommend add on service. You won't regret it. Following this I had a tub/sauna session. The rooms are private, clean, and you are also given tea. I suggest bringing some form of shower slides/sandals to easily move through the spa/take a shower before going into the tub. I also suggest bringing quarters if you'd like to park in the front, most of downtown Santa Cruz has meter parking. You'd have to park/walk pretty far if you forget change. However if you did forget change the receptionist was able to exchange a couple dollars I had which I truly appreciated because inflation has taken over the meters and I did not have enough.